Effective date: [25 November 2025]

1. Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of the Garage Door Masters website (the “Site”) and the garage door services we provide (collectively, the “Services”). By accessing or using the Site or scheduling services with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.

2. Definitions

• “Company,” “we,” “us,” and “our” refer to Garage Door Masters.
• “User,” “you,” and “your” refer to anyone accessing the Site or using our Services.
• “Services” refers to the garage door installation, repair, maintenance and related services provided by us.

3. Scheduling and Appointments

3.1 Requesting Services: You may request service appointments through our Site, by phone or by email. We will confirm your appointment via email, phone or other agreed communication.

3.2 Access to Premises: You agree to provide our technicians with safe and reasonable access to your property at the scheduled time. If you are not available at the agreed time, you must notify us at least 24 hours in advance to reschedule.

3.3 Cancellations and Rescheduling: If you need to cancel or reschedule an appointment, please contact us at least 24 hours before your scheduled time. Failure to provide sufficient notice may result in a cancellation fee.

4. Payment Terms

4.1 Quotes and Estimates: We may provide a verbal or written estimate before performing work. The final invoice may vary based on the actual services performed and materials used.

4.2 Payment Methods: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, credit/debit cards, cheques or other approved payment methods.

4.3 Late Payments: Unpaid invoices may accrue interest at the maximum rate permitted by law. You are responsible for all costs of collection, including reasonable attorney fees.

5. User Conduct and Acceptable Use

You agree to use our Site and Services only for lawful purposes and in a way that does not infringe on the rights of anyone else. Prohibited activities include, but are not limited to:

• Providing false or misleading information when requesting services.
• Attempting to gain unauthorized access to our systems or user accounts.
• Using our Site to transmit spam or malicious content.
• Interfering with or disrupting the integrity or performance of the Site.

6. Intellectual Property Rights

All content on the Site (including text, logos, images, graphics and software) is owned by the Company or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute or exploit any content without our prior written consent.

7. Privacy Policy

Your use of the Site and Services is subject to our Privacy Policy, which describes how we collect, use and protect your personal information. By using our Site or Services, you consent to the data practices described in the Privacy Policy.

8. Warranty and Limitation of Liability

8.1 Service Warranty: We warrant that our services will be performed in a professional manner and in accordance with industry standards. If you are not satisfied with the quality of our work, please notify us within [X] days so we can address the issue.

8.2 Disclaimer: The Site and its contents are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, except as expressly provided herein.

8.3 Limitation of Liability: To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of your use of our Site or Services. Our total liability shall not exceed the amount you paid for the relevant service.

9. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees and agents from any claims or demands (including attorneys’ fees) arising out of your use of the Site or Services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

We may terminate or suspend your access to the Site or Services at any time and without notice if we believe you have violated these Terms. Upon termination, your right to use the Site and Services will immediately cease. Sections that by their nature should survive termination (such as payment obligations, indemnification and limitation of liability) shall continue to apply.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict‑of‑law principles. Any disputes arising under these Terms will first be attempted to be resolved informally. If the dispute cannot be resolved, the parties agree to submit to binding arbitration or mediation in [Your Jurisdiction] before pursuing any other remedies.

12. Changes to the Terms

We may update these Terms from time to time. When we do, we will revise the “Effective date” at the top of this page and post the updated Terms. Continued use of the Site or our Services after changes are posted constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Legal Department
Garage Door Masters
Email: garagedoormasters99@gmail.com
Phone: 332-252-5153