Last updated: [25 November 2025]
1. Introduction
This Privacy Policy describes how Garage Door Masters (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information when you use our services or visit our website (the “Site”). We provide garage door installation, repair, maintenance and related services. Protecting your privacy is important to us. By accessing or using our Site or services, you agree to this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
- Information you provide: When you request a quote, schedule a service appointment, fill out our contact form, subscribe to our newsletter, or otherwise communicate with us, we collect personal information such as your name, address, email address, phone number, property details (e.g., garage door model), and any information you choose to provide.
- Transaction and payment information: If you purchase services or pay deposits, we may collect payment details (such as your billing address and payment method) through our payment processor.
- Automatically collected information: When you visit our Site, we automatically collect certain information about your device and browsing actions using technologies such as cookies. This may include your IP address, browser type, time zone, pages viewed and interactions on the Site.
- Information from third parties: We may receive information from third‑party providers (e.g., payment processors, analytics services) to assist with scheduling, billing, marketing or analytics.
3. How We Use Your Information
We use the personal information we collect to:
- Schedule and provide garage door installation, repair and maintenance services.
- Prepare and deliver estimates, invoices and service records.
- Communicate with you regarding your appointments, reminders, service updates and customer support inquiries.
- Improve and optimize our services and the Site by analyzing how users interact with our content.
- Send promotional messages, newsletters or special offers (you can opt out at any time).
- Detect and prevent fraudulent activities and maintain the security of our services.
- Comply with legal obligations and enforce our Terms & Conditions.
We will only use your personal information for the purposes described above unless we reasonably believe that we need to use it for another reason compatible with the original purpose.
4. Legal Basis for Processing (If Applicable)
If you are located in a jurisdiction requiring a legal basis for processing personal data (such as the European Union), we rely on the following bases:
- Performance of a contract: To deliver the services you request (e.g., scheduling, invoicing and completing garage door repairs).
- Legitimate interests: To improve our services, maintain security and market our business (unless your rights override these interests).
- Consent: When we send marketing communications or use non‑essential cookies, we rely on your consent. You may withdraw your consent at any time.
- Compliance with legal obligations: To meet applicable law and regulatory requirements.
5. Sharing Your Information
We may share your personal information with:
- Service providers: Third‑party companies that help us operate our business (e.g., payment processors, scheduling software providers, technicians, marketing and analytics providers). These companies may access your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Business transfers: If the Company is involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction.
- Legal compliance: We may disclose your information if required by law, court order or governmental authority.
We do not sell or rent your personal information to third parties.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to collect and store certain information whenever you visit. For detailed information about the cookies we use and how to control them, please see our Cookie Policy below. In summary, we use:
- Necessary cookies to enable core functionality such as security, network management and form submission.
- Functional cookies to remember your preferences and enhance your experience on the Site.
- Analytics cookies to understand website traffic and user behavior so we can improve our services.
- Advertising cookies to deliver relevant advertisements (if applicable).
You can manage cookies through your browser settings and through the consent banner displayed when you first visit our Site.
7. Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. We implement reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the rights to access, correct or delete your data, object to or restrict certain processing, request a copy of your data, and withdraw consent. To exercise these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to certain requests.
9. Third‑Party Links
Our Site may contain links to external websites or services not operated by us. We are not responsible for the content or privacy practices of those sites and recommend reviewing their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last updated” date. We encourage you to review this policy periodically for the latest information on our privacy practices.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Privacy Team
Garage Door Masters
Email: garagedoormasters99@gmail.com
Phone: 332-252-5153
